Introducing Chain & Tai: AI-powered automation integrated with your TMS

Freight brokers waste valuable time on repetitive, manual tasks that slow operations and eat into margins. Many still:

• Struggle to find and vet the right carriers quickly
• Spend hours on manual check calls just to get basic load updates
• Juggle multiple systems to track shipments and keep customers informed

Now, there’s a better way. With the new Chain + Tai integration, brokers can streamline carrier sourcing, automate tracking updates, and reduce repetitive tasks—all while staying within their TMS.

How brokers benefit from the Chain + Tai integration

• Automatic carrier sourcing: Chain syncs with Tai to analyze loads and instantly identify the best carriers based on past performance, lane history, and availability. As soon as a new load enters Tai, Chain proactively reaches out to top-matching carriers—helping brokers secure capacity faster.
• Reduce manual check calls: No more chasing carriers for updates. Chain Autopilot automatically contacts them at key milestones, gathers real-time updates, and flags potential issues before they become problems.
• Modern track & trace: Chain seamlessly integrates API, ELD, and mobile app tracking into Tai, ensuring brokers get accurate, real-time location updates without manual effort.
• Get started in under a minute: Brokers using Tai can enable the Chain integration in just a few clicks—no disruption, no complexity, just automation that works.

About Tai

Tai is a modern, cloud-based TMS designed to help brokers scale without adding complexity. With 500+ integrations and an intuitive interface, Tai gives brokers the tools they need to operate efficiently. But what truly sets Tai apart is the team behind it. Tai listens to its customers, builds solutions that solve real problems, and fosters strong partnerships—making seamless integrations like this one possible. At Chain, we’re excited to partner with Tai to bring AI-driven automation to more freight brokers and help them work smarter, not harder. For more information about Tai TMS, visit https://tai-software.com.

Get started today

The Chain + Tai integration is now live for all Tai users. If you’re ready to eliminate manual tasks and streamline operations, you can enable the integration in just a few clicks in the Chain App Store.